Announcement
Welcome to OneLoomStory, the world of sculptural woven wall art. If you’re looking for something extraordinary that will emphasize the unique character of your interior, you’ve come to the right place.
Enjoy and I hope you’ll find something special for yourself here!
Featured items
Items
All Items
Reviews
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Angie on Oct 15, 2023
5 out of 5 starsThis item was as described and is great quality. Looks great in my room. Exactly what I wanted. Thank you!
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Grace Joy on Jan 7, 2021
4 out of 5 starsBeautiful peace. Unfortunately it was quite small and a bit overpriced, so ended up returning. Although, Karolina was very kind and had updated me throughout delivery.
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Rhian on May 8, 2020
5 out of 5 starsVery beautiful wall hanging and I'm excited to get it up properly in our home. postage was extremely quick. Seller communicated excellently throughout delivery.
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Megan on May 1, 2019
5 out of 5 starsLove this amazing woven wall hanging, so beautiful!! Very well done, it greets everyone at the front door :) Thank you so much!!
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Updates
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Standard shipping
All orders are shipped worldwide from Poland via UPS. It is possible to track the shipment.
Here are the estimated shipping times:
Poland - 2-3 business days
UE - 2-3 days business days (depends on a country)
US/Canada - up to 7 business days
Australia - up to 7 days business days
Other countries - please contact me directly to get the estimated shipping time.
As said above shipping times are estimated and I cannot guarantee them nor make myself responsible for any possible shipping delays.
As UPS requires customer's phone number to ensure that the package is delivered correctly, the customer will be asked to provide the seller with the said number.
Before you place an order
Please make sure that your address is correct before making an order (including the address listed in your Paypal account if applicable), as I will not take responsibility for items not delivered due to an incorrect address.
If a parcel is returned to me due to an incorrect address or lack of claim on the part of the purchaser, a refund will not be issued. Purchaser will be held responsible to repay shipping costs before the item ships out again.
What if your package is lost
In this case please contact your local post office for assistance. OneLoomStory is not responsible for lost packages once they have been shipped.
Cancellation form
If you wish to return the item purchased please fill out the below cancellation form and attach it to the return shipment:
https://extfiles.etsy.com/cancellationforms/EUCancellationFormEN.pdf
Care instructions
On arrival:
- Unpack carefully
- Gently use your fingers or wide tooth comb to brush the fringe, do not pull or tug
- If the fringe are not straight from shipping you can use a steamer or iron by holding it a couple inches/cm away and give tchem a steam
- lay the fibers flat to the wall and smooth with the palm of your hand
After care:
- Keep out of reach of children and pets
- Keep it away from water, do not dry clean or wet clean
- Gently remove the dust with the dusting roller (preferably with a feather duster)
Working environment
Items are made in a smoke free home.
Customs and import taxes
Buyers are responsible for all and any customs and import taxes that may apply so before you make a purchasing decision please check the estimated amount of the above mantioned charges with your local customs authorities.
If the parcel is not picked up by the purchaser due to the amount of customs and import taxes applied a refund will not be issued.
Returns
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
The customer will cover the costs of returning the item. The refund is issued once the item, in its unaltered state, is delivered back.
Seller details
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